Thank you for choosing us for your plant needs! We’re committed to delivering your plants safely, promptly, and in the best condition possible. Please take a moment to read through our shipping policy to ensure a smooth experience when ordering.
Shipping Areas
We proudly ship to all locations within India. At the moment, we are unable to offer international shipping, but we’re working to expand our services in the future!
Processing Time
- All orders are processed within 2-3 business days from the time of purchase.
- Orders placed on weekends or holidays will be processed the next business day.
- If there’s a delay in processing due to stock issues, we will notify you via email or phone.
Shipping Time
- Standard Shipping: Delivery typically takes 5-7 business days depending on the destination.
- Express Shipping: For an additional fee, we offer express shipping, which delivers within 2-3 business days (available only in select areas).
Please note that delivery times may vary based on your location, especially during peak seasons or public holidays.
Shipping Costs
- Standard Shipping: Shipping is calculated at checkout based on the weight and delivery location of your order.
- Free Shipping: Enjoy free shipping on all orders over ₹2,000 across India.
- Express Shipping: Express shipping fees will be calculated at checkout.
Packaging
We take extra care to package your plants securely. Each order is carefully packed with cushioning material to prevent damage during transit. Our goal is to ensure your plants arrive in the healthiest condition possible.
Tracking Your Order
Once your order has been shipped, we will send you an email with a tracking number and a link to track your order. You can also check the status of your order by logging into your account on our website.
Delivery Issues & Damaged Goods
- Damage During Transit: If your plant arrives damaged, please contact us within 24 hours of receiving your order with photos of the damaged item(s). We will work with you to arrange a refund or replacement.
- Missing or Delayed Shipments: If your order is missing or delayed beyond the estimated delivery time, please reach out to us immediately. We will investigate the issue and provide assistance.
Customer Service
If you have any questions regarding our shipping policy or need assistance with your order, don’t hesitate to contact us at mamtaganngwar1901@gmail.com or call us at [phone number]. Our customer service team is here to help you!